Location: Commack
Job Type: Full-Time
Pay: $17hr
About Us
We are a leading stone supplier specializing in natural and engineered stone products for residential and commercial projects. We are looking for a professional, organized, and customer-focused Receptionist to join our team and support our daily operations.
Responsibilities
Monday - Friday 8:30am-5pm
Answer the phones. (Transfer calls to Sales Rep)
Upload selection sheets to OneDrive and email to fabricators once pricing is filled in.
Send podium message out to all customers visiting the showroom.
Once the customer has selected their product send a message (Thank you for choosing your stone etc.)
Calls -Take detailed messages and call the rep they usually deal with to follow up on requests. If the rep doesn't answer, you must email them what company called, name of person, and what they're looking
On Microsoft print out tower requests and sample requests
No prices to give out.
Print labels for warehouse labels. Yellow, blue, white
Never leave the front open. Use walkie talkies to communicate with the sales team.
Call customers to confirm their delivery for the next day. Must be done by 3pm.
U-Haul reservations
Stay on top of podium message
First week of the month follow up on all selection sheets and update.
Answer and route incoming phone calls
Greet customers, contractors,
Schedule appointments
Respond to emails and customer inquiries
Maintain customer and inventory records
Assist the sales team with administrative tasks
Perform general office duties and filing
Qualifications
Previous receptionist, administrative assistant, or customer service experience preferred
Strong communication and organizational skills
Proficiency in Microsoft Office and basic computer applications
Ability to multitask and prioritize responsibilities
Professional demeanor and positive attitude
Bilingual English/Spanish is a plus
Benefits
Stable, full-time position
Friendly and supportive work environment
Schedule
Monday – Friday
8:30am-5pm
To Apply
Please reply with:
Your resume
Brief summary of your work experience
Contact phone number
Earliest available start date
We are seeking a dependable team member who enjoys working with people and helping keep our office running smoothly.
Principals only. Recruiters, please don't contact this job poster.