PROFESSIONAL SUMMARY
IT and low-voltage systems technician with extensive hands-on experience assisting with the installation, configuration, troubleshooting, and maintenance of personal computers, networks, CCTV, access control systems, and related IT infrastructure. Skilled in PC repair, OS installation, hardware diagnostics, network device setup, structured cabling, and technical documentation. Over five years of recent qualifying experience directly aligned with the Network and Systems Technician duties. Experienced instructor teaching COMPTIA A+ and Network+ content including PC installation, operating systems, network fundamentals, and system troubleshooting.
CORE TECHNICAL SKILLS
• PC Installation, Configuration, Imaging & Repair
• Hardware/Software Troubleshooting & Diagnostics
• Network Installation & Maintenance (LAN/WLAN)
• IP Addressing, Subnetting, Network Device Configuration
• Structured Cabling, Termination, Testing & Labeling
• CCTV (Analog/IP), NVR/DVR Setup & Maintenance
• Access Control Systems (Isonas, Honeywell, Hikvision, Digital Watchdog)
• Windows OS Installation, Configuration & Updates
• End-User Support & Issue Resolution
• Peripheral Device Installation (printers, switches, routers, workstations)
• Technical Documentation, IDF/MDF Mapping
• Audio/Video Systems & Smart Home Technology
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EXPERIENCE
Instructor – Computer Repair & Technology
Eastern Long Island Academy of Applied Technology – Bellport, NY
August 2018 – Present
• Teach PC hardware, operating systems, network fundamentals, wired/wireless networking, cabling, and system troubleshooting.
• Provide hands-on instruction for installing, configuring, imaging, and maintaining personal computers.
• Assist students with diagnosing and resolving hardware and software problems using real equipment.
• Maintain and troubleshoot classroom computers, networks, and lab devices; document issues and completed repairs.
• Install, update, and configure operating systems and workstation components for instructional environments.
• Prepare students for COMPTIA A+ and Network+ exams by emphasizing PC installation, network setup, and system repair.
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Installation Technician
Sound & Beyond – Lindenhurst, NY
June 2024 – September 2024
• Assisted with installation and maintenance of networks, CCTV, alarms, door access, audio/video, and digital signage systems.
• Installed and configured network equipment including switches, routers, and connected devices.
• Performed structured cabling, terminations, continuity testing, and system troubleshooting.
• Identified and corrected network performance and device connectivity issues.
• Installed and configured workstations and peripheral devices for clients.
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Installation Technician
Digital Provisions – Ronkonkoma, NY
June 2019 – September 2022
• Installed, upgraded, and troubleshot district-wide IP camera systems, access control networks, and IT infrastructure for school districts.
• Assisted IT departments with the installation and configuration of network devices, servers, and client PCs where required.
• Performed structured cabling, fiber and copper terminations, labeling, and testing in MDF/IDF environments.
• Documented wiring paths, device locations, IP assignments, and configuration notes.
• Worked with district IT staff to resolve system errors, connectivity issues, and device communication failures
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ADDITIONAL TECHNICAL EXPERIENCE
Branch Manager
General Security, Inc. – Plainview, NY
2017 – 2018
• Provided IT support for in-house networking and PC issues while managing branch operations.
• Oversaw staff hiring, training, payroll review, scheduling, and customer service initiatives.
Lead Installation/Service Engineer
CCTV Services, Inc. – Farmingdale, NY
2017 & 2025
• Installed and maintained IP/analog CCTV and access control systems.
• Performed system troubleshooting, customer support, and inventory management.
Installation Technician
Suffolk Lock & Security Professionals – Lindenhurst, NY
2016 – 2017
• Installed alarms, CCTV, and access control systems.
• Worked with Honeywell, DSC, Hikvision, Digital Watchdog, and other platforms.
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EDUCATION
Associate Degree – University Studies
University of Hartford – East Hartford, CT
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CERTIFICATIONS
• New York State Teaching Certificate – Computer Technology 7–12 (Valid through 2028)
• OSHA 10 – General Industry
• OSHA 30 – Construction
• CPR Certified
• Akuvox Intercom Professional 2025
• Testout PC Pro Certification
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