Motel Manager (San Antonio)

I am a dedicated and reliable Motel Manager specializing in night and weekend shifts, ensuring smooth operations and exceptional guest experiences during these critical hours. Adept at managing a range of responsibilities from front desk operations to security and guest relations, ensuring the highest standards of service and safety.

- Guest Services:
- Greet and check-in guests efficiently, ensuring a welcoming and hospitable environment.
- Address and resolve guest inquiries, complaints, and requests promptly.
- Ensure guest satisfaction by providing exceptional service and maintaining high standards.

- Operations Management:
- Oversee night and weekend operations, ensuring all procedures are followed.
- Manage reservations, cancellations, and modifications accurately.
- Perform regular property walks to ensure safety, cleanliness, and security.

- Staff Supervision:
- Supervise and support night staff, including front desk clerks, housekeeping, and maintenance personnel.
- Coordinate shift schedules and manage staff performance.
- Provide training and guidance to new employees, fostering a collaborative work environment.

- Financial Management:
- Handle night audit procedures, including reconciliation of accounts, and preparing daily financial reports.
- Manage cash handling and ensure accurate record-keeping of transactions.
- Monitor and control costs to maximize profitability.

- Safety and Security:
- Implement and enforce safety and security protocols to ensure the well-being of guests and staff.
- Respond to emergency situations effectively, including medical, fire, and security incidents.
- Maintain a secure environment by monitoring surveillance systems and conducting regular safety checks.

I have extensive experience and
- Proven experience in hospitality management, preferably in a night and weekend role.
- Strong background in guest services and front desk operations.
- Experience in staff supervision and training.

- Skills:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in hotel management software and reservation systems.
- Basic financial acumen for handling night audit and financial reporting.

- Personal Attributes:
- Reliable and responsible with a strong work ethic.
- Ability to remain calm and composed under pressure.
- Detail-oriented with a focus on providing exceptional service.

Flexible to work night shifts and weekends, ensuring 24/7 operational coverage and support.

  • Principals only. Recruiters, please don't contact this poster.

post id: 7756166600


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